Frequently Asked Questions

Everything you need to know about shopping with Pretty Lavish.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days, while express options are available for next-day delivery. Shipping costs are calculated at checkout based on your location and order value.

What is your return policy?

We offer a 28-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

Do you ship internationally?

Yes, we ship to most countries worldwide. International delivery times vary by destination, and any customs duties or taxes are the responsibility of the customer.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.

How do I know which size to order?

Each product page features a detailed size guide. We recommend comparing your measurements to our guide to ensure the perfect fit, as sizing can vary between different styles.